Shipping policy

SHIPPING POLICY FOR THE PHILIPPINE STORE GLASGOW

Last Updated: December 2023

Thank you for choosing The Philippine Store Glasgow. Our Shipping Policy outlines the details regarding the shipment of products ordered through our website. By making a purchase, you agree to the terms set forth below.

1. SHIPPING METHOD:

a. We exclusively use DHL for shipping.

b. The shipping cost is a flat rate of £8 for orders up to 30kg.

c. All shipments are processed using DHL's Next Day Delivery method.

2. ORDER PROCESSING:

a. Orders are typically processed within 1 business days from the date of purchase.

b. Processing times may vary during peak seasons or due to unforeseen circumstances. Any delays will be communicated promptly.

3. SHIPPING TIMELINES:

a. DHL's Next Day Delivery ensures that your order will be delivered promptly after processing.

b. Please note that the delivery timeline may be affected by factors beyond our control, such as weather or other unexpected events.

4. TRACKING INFORMATION:

a. Once your order is shipped, you will receive a shipping confirmation email from DHL with tracking information.

b. It is your responsibility to track your shipment using the provided DHL tracking details.

5. INTERNATIONAL SHIPPING:

a. We currently do not offer international shipping. Our shipping services are limited to specified domestic locations.

6. DELIVERY ISSUES:

a. If there are any issues with the delivery, please contact DHL directly using the provided tracking information.

b. The Philippine Store Glasgow is not responsible for lost or stolen packages after DHL confirms delivery.

7. SHIPPING ADDRESS:

a. Please ensure that your shipping address is accurate and complete. We are not responsible for shipments to incorrect addresses provided by you.

8. SPLIT SHIPMENTS:

a. In some cases, orders may be split into multiple shipments. Each shipment will have its own DHL tracking information.

9. CONTACT INFORMATION:

If you have any questions or concerns about our Shipping Policy, please contact us at thephilippinestoregasgow@gmail.com or through Facebook Messenger The Philippine Store Glasgow.

Thank you for choosing The Philippine Store Glasgow. We appreciate your business!